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• How do I access my courses after purchase?

  • Right after checkout you’ll receive an email with a secure link. Use it to sign in and your courses will be available in your dashboard 24/7 on any device.
  • If you bought with a different email, use “Forgot access” and enter your transaction ID to merge accounts.
• What is included in each psychology course?

  • Each course contains video lectures, annotated reading lists, downloadable practice sheets, self‑checks, and a capstone case study.
  • Lifetime updates are included at no extra cost.
• Do I get a certificate?

  • Yes. After passing the final assessment (80% or higher), you can download a verifiable digital certificate with your name and completion date.
• Are there any prerequisites?

  • No formal prerequisites. A curiosity about human behavior is enough; we provide primers where needed.
• What is the refund policy?

  • We offer a 14‑day no‑questions‑asked refund if you completed less than 25% of the content. Contact support with your order ID.
• How much time do I need per week?

  • Most learners spend 2–4 hours weekly and finish a course in 3–5 weeks. You can learn at your own pace and pause anytime.
• Can I study on mobile?

  • Yes. The platform is optimized for phones and tablets. Videos adapt to bandwidth and you can continue where you left off.
• Is there mentoring or community?

  • Premium plans include monthly live Q&A with instructors and a moderated peer community for feedback and accountability.
• Do you have corporate or team plans?

  • Yes. We offer bundled seats, centralized billing, and progress analytics. Volume discounts start at 5 seats.
• Which languages are supported?

  • Courses are in English with English subtitles. Select courses include Spanish and German captions.
• How do updates work?

  • We publish revisions when new research or tools emerge. You get access to all updates automatically.
• Is my data private and secure?

  • We comply with GDPR. Payments are processed by certified providers; we never store card numbers.
• How can I contact support?

  • Reach our team 7 days a week. Typical response time is under 12 hours.

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